RED ROCK AUTO & CYCLE

1630 W. SR. 89A SEDONA AZ 86336

      928 282 4988

                 INSTALLATION OF CONSUMER SUPPLIED PARTS NOT OFFERED 


THE INSTALLATION OF CONSUMER SUPPLIED PARTS IS NOT OFFERED AS A SERVICE AT THIS PLACE OF BUSINESS. THE INSTALLATION OF CONSUMER SUPPLIED PARTS PRESENTS ISSUES WITH INSURANCE COVERAGE AND WARRANTY POLICY. 


LIABILITY REGARDLESS OF THE ORIGIN OF PARTS, THE PROFESSIONAL TECHNICIAN THAT INSTALLS THE PART IS HELD LIABLE FOR THE FIT AND FITNESS OF SAID PART. WITH CUSTOMER SUPPLIED PARTS, THE REPAIR SHOP IS NOT ABLE TO ACCURATELY DETERMINE IN A TIMELY FASHION WHETHER THE PART IS OF TYPE THAT WILL WORK WITH THE AUTOMOBILE. DUE TO NUMEROUS VARIATIONS IN MANUFACTURING TECHNIQUES AND PLACES OF ORIGIN, AN ORIGINAL EQUIPMENT MANUFACTURE QUALITY PART (OR BETTER) IS REQIRED TO BE INSTALLED AS A REPLACEMENT BY LAW IN MANY STATES.


INSURANCE DUE TO LITIGOUS NATURE OF PROPERTY DEFECT LAW, INSURANCE COMPANIES MAY DESIRE TO RAISE INSURANCE RATES AND PREMIUMS IN AN ATTEMPT TO RECOUP THE COST OF INSURING THE BUSINESS PRACTICES OF AUTOMOTIVE REPAIR SHOPS THAT PROVIDE THE SERVICE OF INSTALLING PARTS OF UNKNOWN OR DUBIOUS ORIGIN. NEW AFTERMARKET PARTS WITH A CLEAR CHAIN OF CUSTODY ARE EASIER TO IDENTIFY IN THE EVENT OF INQUIRY. 


 WARRANTY AS A BUSINESS, THE AUTOMOTIVE REPAIR SHOP IS REQUIRED TO HONOR THE STANDARD WARRANTY THAT IS OFFERED TO ALL, REGARDLESS OF THE ORIGIN OR PROVENANCE OF THE PART.WITHOUT A MANUFACTURER WARRANTY TO COVER THE FITNESS OF THE PART BEING INSTALLED, THE SHOP WOULD BE FORCED TO COVER ALL LOSSES OUT OF POCKET REGARDLESS OF THE NATURE OF THE DEFECT.


We offer 12 month 12, 000 mile, nationwide warranty on parts and labor. When you purchase parts through us and we install that part, and that part fails, we file a warranty labor claim with whichever supplier we purchased it from to be reimbursed for labor to install the replacement of that failed part. Even if another shop somewhere else performs the service of replacing the failed part because we pay the labor to that shop and then we get reimbursed from our supplier.

That is why we don't install customer supplied parts.