OUR MISSION

Maintaining your business 

 

For the many years we’ve been in business, we have been striving to provide our clients the best quality service possible. Honesty, Integrity, fair pricing, ASE certified technicians, and continuing education and training have been our policy since we opened our doors.  

We want to be your first choice for all of your auto maintenance and repair needs.

1630 W. SR. 89A SEDONA AZ 86336

      928 282 4988

          RED ROCK AUTO & CYCLE

                            OUR TEAM

Committed to providing you excellent service, so you always choose us for your repair needs.

 

For most people, auto maintenance and repair is not fun or convenient. So, we want make the process as easy and enjoyable as possible for you. We genuinely care about your car and your experience, and it shows. Our first-time customers continually become our long term customers time and time again, choosing us for all their auto needs.

Dedicated to auto repair and to serving you with quality, honesty with integrity, fair pricing and value

                      OUR COMMITMENT

We’re committed to auto repair and to serving you with quality and value. Bring your car in today for an inspection, and see what our commitment to quality is all about! We may not be related, but you’ll feel like we’re family.

  •                                                                    ASA’s Code of Ethics


The owners and managers of automotive service businesses that belong to the Automotive Service Association (ASA) agree to adhere to a Code of Ethics. ASA’s Code of Ethics is the automotive service industry’s standard for professional business practices.

  • To perform high-quality repair service at a fair and just price.
  • To use only proven merchandise of high quality distributed by reputable firms.
  • To employ the best skilled technicians obtainable.
  • To furnish an itemized invoice for fairly priced parts and services that clearly identifies any used or remanufactured parts. Replaced parts may be inspected upon request.
  • To have a sense of personal obligation to each customer.
  • To promote good will between the motorist and members of the association.
  • To recommend corrective and maintenance services, explaining to the customer which of these are required to correct existing problems and which are for preventive maintenance.
  • To offer the customer a price estimate for work to be performed.
  • To furnish or post copies of any warranties covering parts or services.
  • To obtain prior authorization for all work done, in writing, or by other means satisfactory to the customer.
  • To notify the customer if appointments or completion promises cannot be kept.
  • To maintain customer service records for one year or more.
  • To exercise reasonable care for the customer’s property while in our possession.
  • To maintain a system for fair settlement of customer’s complaints.
  • To cooperate with established consumer complaint mediation activities.
  • To uphold the high standards of our profession and always seek to correct any and all abuses within the automotive industry.
  • To uphold the integrity of all members of the Automotive Service Association.

Our technicians are ASE certified, highly skilled and have years of experience. We are dedicated to continuing  education and training.  Most of all: We love cars and we care about yours. Whether it’s our quick, quality, friendly service or the honesty, value and integrity we bring to every interaction, our customers love us.

 

Get to know our experienced mechanics. We've got the tools, skills, and a desire to help. Come see why no other shop is as quick, qualified, or convenient as we are.